Grafton Recruitment s.r.o.
 
 
 
 
Technical Support Representative with English
13-19-253728
  • We are looking for suitable candidates for our international well known client, for IT SUPPORT WITH ENGLISH. 
  • SUITABLE FOR FRESH GRADUATES WITH IT BACKGROUND

Responsibilities:

  • providing exceptional customer service
  • creating user profiles, edit and remove access and passwords
  • provide customer support
  • manage closing out of tickets with high quality
  • ad hoc tasks


Location: Prague 8 - Karlín
Start: ASAP
Contract for 6 months with possibility of prolongation

Requirements

  • IT background
  • Previous experience from customer service
  • fluent English language (both oral and written)
  • detail Oriented, organized, and an ability to multi-task
  • excellent customer service skills
  • customer oriented
  • team player
  • excellent verbal and written communication skills
  • excellent Problem solving skills and ability to work independently

Benefits

  • Experience in an international company
  • Meal vouchers
  • 5 weeks of holiday per calendar year
  • other company benefits